Use of Platform
By using the platform, you agree to provide accurate account and shipment details, comply with applicable laws, and avoid prohibited or restricted cargo categories.
Shipment Responsibilities
Customers are responsible for correct declarations, packaging standards, and supporting documentation required for customs and transport operations.
Pricing and Payments
Rates, duties, and service fees may vary by lane, carrier, and regulatory changes. Invoices must be paid according to agreed terms.
Service Availability
We aim for high availability but cannot guarantee uninterrupted service due to carrier delays, customs actions, weather, or force majeure events.
Fraud and Safety
For scam warnings, impersonation guidance, and official communication rules, review our Fraud Awareness and Security Disclaimer.
Changes to Terms
We may update these terms from time to time. Continued use of the platform after updates constitutes acceptance of the revised terms.